Lucky DreamsPrivacy Policy
What we collect
- Identity and contact details such as your name, date of birth, home address and the documents you send for verification.
- Financial details such as your payment methods, deposits, withdrawals, transaction history and winnings.
- Technical details such as your IP address, device, browser, operating system and location.
Some details also come from outside sources, for example banks, fraud prevention agencies and regulators.
Why we use it
We need your data to open and run your account and to let you play. We also use it to handle deposits and withdrawals, to keep games fair and lawful, to stop fraud, to understand how the site is used so we can improve it, and sometimes to send you offers.
Legal grounds
We only use personal data when the law allows it. Most of it is needed to fulfil our agreement with you. Some use rests on our legitimate interest in running and protecting the service. For marketing by e-mail, SMS and similar channels we ask for your permission first.
Players under 18
Our service is only for adults. We do not knowingly collect data from anyone younger than 18, and if it happens we delete it.
Sharing your data
We share data with authorities and law enforcement when the law or a binding order requires it. When data moves to another country, we use proper safeguards such as standard contractual clauses.
How long we keep it
We keep data for as long as the purposes above need it, or longer where a legal or regulatory rule tells us to.
Your choices
You can ask us to delete your data, unless a legal duty means we have to keep it. If you have a question about your data, write to [email protected].
Changes
We update this policy now and then when the law, our operations or technology change.